When using our return slip, a shipping fee of 79 NOK will incur within Norway (Postnord)
When using DHL return slip a shipping fee of 18 EUR / 20 USD will in incur for international customers (DHL)
The law states that: “Return costs must be covered by the consumer”. (See The Cancellation Act/ Statutory Cancellation right § 15 part/section 1). However, in the case of a “defect claim”, we will of course cover the cost of returning the merchandise. If this is the case, please contact us at: firstname.lastname@example.org so that we may send you a return slip free of charge.
Read more about our return policy under “Return/Exchange”